Return Policy
At Operoes Association, we are committed to ensuring the satisfaction of our valued customers. If you are not entirely satisfied with your purchase, you may return the item(s) under the following conditions:
Return Period: Items must be returned within 2 days of the original purchase date.
Condition: Items must be in their original, unused condition, with all original packaging, tags, and labels intact.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
Exchange Policy
If you wish to exchange an item , you may do so under the following conditions:
Exchange Period: Items must be exchanged within 8 days of the original purchase date.
Condition: Items must be in their original, unused condition, with all original packaging, tags, and labels intact.
Proof of Purchase: A valid receipt or proof of purchase is required for all exchanges.
Refund Policy
If you are eligible for a refund, the following terms apply:
Refund Method: Refunds will be issued using the original method of payment.
Processing Time: Refunds will be processed within 2 Weeks from the date we receive the returned item.
Shipping Costs: Shipping costs are non-refundable. The cost of return shipping will be deducted from your refund, if applicable.
How to Initiate a Return or Exchange
Contact Customer Service: Notify our customer service team at customer service email:opld@rediffmail.com/phone number:+91-9868208726,+91-9999350269 within the specified return or exchange period.
Prepare the Item: Ensure the item is in its original, unused condition, with all packaging, tags, and labels intact.
Return Shipping: Ship the item to the return address provided by our customer service team. Include your receipt or proof of purchase in the return package.